Privacy policy


Home & Abroad Trading Pty. Ltd. (ACN 660 029 756) is fully committed to protecting your privacy. This means that Home & Abroad Trading does not distribute, rent or sell any of your personal information. Home & Abroad Trading does not disclose your personal information to third parties other than as set out below.

This Privacy Policy sets out how Home & Abroad Trading will manage the personal information it will collect about you. Where the Policy refers to the Home & Abroad Trading Website, it refers to www.homeandabroad.com.au


COLLECTION AND USE

Home & Abroad Trading may collect, and you may provide, personal information to Home & Abroad Trading for a variety of reasons which Home & Abroad Trading will disclose to you, including to purchase products; to receive direct marketing information from Home & Abroad Trading; to enter competitions; to facilitate the Home & Abroad Trading relationship with you by email and through the Home & Abroad Trading website; and to report to you and deal with your complaints or returns. Home & Abroad Trading will collect information that is reasonably necessary for facilitating the Home & Abroad Trading relationship and providing you with Home & Abroad Trading services. If you do not provide your personal information, Home & Abroad Trading will not be able to provide you with these services.

When you provide personal information, such as your name, address, mobile number, email address, and credit card information, you consent to Home & Abroad Trading using or disclosing your personal information for the purpose specified to you at the time of collection or for another purposes if: you would reasonably expect Home & Abroad Trading to use or disclose such information for that other purpose (for example, you would reasonably expect Home & Abroad Trading to disclose your contact details to Home & Abroad Trading’s chosen freight agents if Home & Abroad Trading have to deliver products to service providers Home & Abroad Trading use to manage our online business such as: Home & Abroad Trading credit card service provider, Pin Payments. That other purpose is related to the purpose specified to you at the time of collection (for example, Home & Abroad Trading would need to disclose your credit card details to a bank to credit your account in the case of a refund, Home & Abroad Trading will need to disclose your email address to the company that manages the Home & Abroad Trading newsletter subscription services to you, MailChimp); or where Home & Abroad Trading is permitted or required by law, or it is in the public interest to do so, or it is in the interests of public safety to do so. You may use a pseudonym when you deal with Home & Abroad Trading unless it is impractical. For example, if your pseudonym does not match your credit card details, or you give a false name and the freight company will not deliver to you, Home & Abroad Trading will not be able to complete your purchase. Home & Abroad Trading will not collect your information from a third party unless you have consented, or it may be implied that you consented to the collection at the time. When you browse through the Home & Abroad Trading Website, Home & Abroad Trading collect information on the efficiency and working of the Home & Abroad Trading website. This information includes the number of times a web page is accessed, the browser used, and paths taken when moving through the website. This information is used to improve and personalise your shopping experience. If you use the Home & Abroad Trading Website you agree to personal information you provide being collected, and used in this way.

If you use any of the Home & Abroad Trading services, and Home & Abroad Trading think you might benefit from using another service we offer, Home & Abroad Trading may send you an email telling you about it. If you use the social media buttons on the Home & Abroad Trading Website (for example, Facebook, Instagram, Pinterest) your IP Address may be collected and the site you are visiting may set a cookie to make sure the link functions properly. The use of these sites by you is out of Home & Abroad Trading’s control and is governed by the privacy policies of the particular Websites or links. Please do not use these sites if you do not agree with your personal information being potentially accessed by these sites. The Home & Abroad Trading Facebook site is a public website. Any information you post on this site may be read, collected or used, by anyone and Home & Abroad Trading has no control over its use. If you would like us to remove your post, please contact us.


DIRECT MARKETING

Home & Abroad Trading will communicate directly with you via email to promote our goods and services though the Home & Abroad Trading eNewsletter. Home & Abroad Trading may collect this information from you directly or through the Home & Abroad Trading website, when you enter competitions, or from other traders where you have requested information about Home & Abroad Trading from that trader. You may easily request not to receive direct marketing material by selecting the option to unsubscribe to our eNewsletter or other email communications.


COOKIES

Home & Abroad Trading use cookies to track your “Shopping Bag” during your visit. A cookie is a small piece of information that a server sends to a client. When you visit a website with cookie capabilities, its server sends certain information about you to your browser which is stored on your hard drive as a text file. At some later time (such as returning to the site the next day), the server retrieves the cookie. It's a way for the server to remember things about you. Cookies are not usually nefarious in their purposes and one site’s cookies cannot be accessed by another site. You may experience trouble when using the Home & Abroad Trading website if you do not have cookies enabled.

DISCLOSURE OVERSEAS

Home & Abroad Trading will disclose your personal information to The Rocket Science Group, LLC trading as “MailChimp” in the State of Georgia, United States of America, for the purpose of sending you the Home & Abroad Trading eNewsletter. The Privacy Policy of MailChimp can be found here.

SECURITY

Home & Abroad Trading will take all reasonable steps to ensure that your personal information is protected from misuse, interference and loss, as well as unauthorised access, modification and disclosure. The Home & Abroad Trading credit card processing vendor uses secure socket layer (SSL) technology. However, unfortunately, due to the nature of the internet, security of your personal information that you transfer to Home & Abroad Trading over the internet cannot be guaranteed. To the extent available under the law, Home & Abroad Trading shall not be responsible or liable for any loss of privacy, disclosure or information, harm, damage or loss that may result from you transmitting information to Home & Abroad Trading in connection with this Website.

ACCESS TO PERSONAL INFORMATION

Home & Abroad Trading will take reasonable steps to ensure that your personal information which Home & Abroad Trading collect, use or disclose is complete and up-to-date. You, or your authorised representative, can ask Home & Abroad Trading to disclose the information Home & Abroad Trading holds by contacting Home & Abroad Trading. Home & Abroad Trading may require you to verify the authorisation, and may charge a reasonable handling fee so that Home & Abroad Trading can obtain the information you require. Home & Abroad Trading will take reasonable steps to correct personal information Home & Abroad Trading holds if it is inaccurate or incomplete on your request without charge. In most cases, you will be able to correct the information yourself online, for example when you go to the “checkout” to purchase goods. Home & Abroad Trading reserve the right to refuse your request for access or correction if we are legally entitled to do so.


REVISION OF PRIVACY POLICY

Home & Abroad Trading reserves the right to change, modify, or revise this Privacy Policy in order to comply with any applicable laws or for any other reason at any time. You agree to check the Privacy Policy periodically to read about any changes, modifications, or revisions to the Policy, and each time you submit personal information or order online. If Home & Abroad Trading change the Policy, Home & Abroad Trading will post a notice on the Home & Abroad Trading Website for one month and Home & Abroad Trading will draw your attention to the changes by sending you an email if you have subscribed to our eNewsletter. The variation will take effect on the date the notice is posted on the Website. You may object to the changes within 20 days after they are posted on the Website.

If you do not agree to the changes and to Home & Abroad continuing to hold and use your personal information, please contact Home & Abroad Trading. If you notify Home & Abroad Trading that you object to the changes, Home & Abroad Trading will not be able to provide you with the services of Home & Abroad Trading in future and your personal information will be deleted/destroyed.


CONTACT

Home & Abroad Trading about your Privacy or this Privacy Policy If you have any questions about this Privacy Policy, or wish to make a complaint about the way your personal information has been collected, held or used; or want to correct personal information or wish it to be destroyed, please send an email with your request or comments to orders@homeandabroad.com.au